INFORMAL COMPLAINT PROCEDURES
-This method uses the Informal Resolution System (IRS)
-When inappropriate behavior occurs due to differing views, different personalities, lack of understanding, miscommunication, or stereotypes, the IRS is one of the most effective methods to resolve the conflict.
-The IRS is the most expeditious means to attempt resolution and restore the trust necessary for unit cohesion.
FORMAL COMPLAINT PROCEDURES
-This method is used to seek a formal resolution to a complaint of inappropriate behavior
-Preferred Method, Request Mast, Article 1150, Communications with Inspector General
-Formal allegations can only be resolved by the commander.
-All formal complaints will be reported. Results will be substantiated or un substantiated